PRIVACY POLICY
At Ardens Haulage, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store, and safeguard your information.
1. Who We Are
Ardens Haulage is a UK-based haulage company specialising in the safe and reliable transportation of agricultural grain, virgin quarry aggregates, and refrigerated goods. Our operating centre is based at Tile Farm, Cheshire, serving customers across the North West and beyond.
2. What Information We Collect
We may collect and process the following types of personal data:
- Name, email address, phone number, and postal address
- Business contact details
- Service and delivery requirements
- Technical data (e.g., IP address, browser type) via our website
3. How We Use Your Data
We use your personal information to:
- Respond to enquiries and provide haulage services
- Manage bookings, scheduling, and deliveries
- Communicate service updates and relevant business information (with your consent where required)
- Comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell your data. We may share your information with trusted third parties (e.g., subcontractors, service providers, or compliance bodies) strictly for business purposes and only under confidentiality agreements.
5. Data Storage & Security
Your personal data is stored securely, and we take all reasonable steps to protect it from loss, misuse, or unauthorised access.
6. Your Rights
Under UK data protection laws, you have the right to:
- Access and correct your data
- Request deletion of your data Withdraw consent for data processing
- Lodge a complaint with the
- Information Commissioner’s Office (ICO)
7. Cookies
Our website may use cookies to improve user experience, monitor performance, and track usage. You can manage cookie preferences via your browser settings.
